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Organization: IntouchCX
Post Name: Recruiting Lead
Salary: CAD 5000 Per Month
Location: Winnipeg
Start Date to Apply: 2024-11-19
Last Date to Apply: 2025-12-31
Job description
Winnipeg, MB
Benefits
Pulled from the full job description
Dental care
Paid time off
Vision care
Full job description
About IntouchCX
IntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term relationships with our brand partners and empowering our people to drive positive change.
To learn more about us and our culture, follow the link to Our Story – https://youtu.be/GinyJ-abWJs
About the Job
We are changing the way people think about customer care, and we need your help!
We’re seeking a Recruiting Lead to oversee all Customer Service Representative recruiting activity. This role will be responsible for hiring, community sourcing and making proactive recommendations. We’re looking for a leader who has the vision, experience and passion to contribute to our culture and the success of our programs.
As Recruiting Lead, You Will…
Oversee Recruitment operations and manage the front desk
Responsible for the hiring process for our major partners
Direct the efforts of the Recruiter and Recruiting Associate
Develop plans and timelines to meet staffing needs
Interface and build relationships with Operations and Human Resources to ensure business goals are met in compliance with applicable regulations and policy
Ensure recruitment tracking and reporting requirements are maintained and accurate
Develop relationships, networks and partnerships with organizations in the community to source for potential candidates
Participate and help organize job fairs, open houses and recruiting events
Coach and mentor direct reports
As Recruiting Lead, You Have…
Bachelor’s Degree (preferred)
5+ years recruiting experience in a fast-paced, high volume call center environment or related industry
Must be adept in sourcing, screening, identifying and selecting candidates
Strong communication and interpersonal skills
Excellent attention to detail, problem solving skills and organizational skills
Proven ability to manage multiple tasks and demonstrate flexibility
Ability to effectively interact with all levels in the organization
A background in Operations would be considered an asset
IntouchCX provides Equal Employment Opportunities in accordance with all provincial and federal laws. IntouchCX is committed to ensuring equality of opportunity in all aspects of employment and does not discriminate based on protected characteristics.
IntouchCX is committed to accommodating persons with disabilities. If you need accommodation at any stage of the application process or want more information on our accommodation policies, please let us know.
Benefits of Working as a Recruiting Lead…
Industry-leading medical, vision, and dental benefit plans + paid time off benefits
Amazing career growth opportunities
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