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Organization: Freedom Forever
Post Name: Scheduling Coordinator
Salary: 3500 USD Per Month
Location: Las Vegas
Start Date to Apply: 2024-11-17
Last Date to Apply: 2025-12-31
Job description
401(k)
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Health savings account
Paid time off
Vision insurance
Full job description
Description
Competitive Hourly Pay + Benefits
Job located in NV; not seeking remote employees
We offer an extensive benefits package which includes:
Medical Insurance
Dental Insurance
Vision Care Insurance
401K
Medical Reimbursement Accounts (HSA & FSA)
Employee Assistance Program
Paid Time-Off
POSITION SUMMARY:
The Scheduling Coordinator will work directly with local branches to support all scheduling functions to include scheduling density, inbound calls, and pipeline management. The primary goal is to provide exceptional customer service while establishing the most efficient operations schedules and staying within prescribed scheduling guidelines.
ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:
Populate schedules through various mediums; phone calls, SMS/texting, and email
Take extreme ownership of customer issues and see through to resolution
Coordinate with various departments for customer resolutions
Understand company and department goals and KPIs. Ensure work streams are aligned
Provide feedback to management and other departments regarding processes, tools, and best practices
Perform other additional duties as needed to support company goals and initiatives
With minimal oversight, utilize knowledge bases and other tools to perform scheduling functions while always looking for areas to improve
QUALIFICATION REQUIREMENTS:
Education & Certifications:
High school diploma or general education degree (GED)
Experience:
1 year of solar experience preferred
Bilingual is a plus
Must have a minimum of 2+ years of relatable experience
Knowledge, Skills & Abilities:
Possess above-average working knowledge in Microsoft Office Suite, Google Suite; experience in operational CRM and ERP systems is a plus
Possess strong organizational skills and capable of making decisions without constant supervision
Ability to read and interpret job orders as well as understand solar specifications
Ability to work in a fast-paced environment
PHYSICAL DEMANDS AND ABILITIES
Regularly spend long hours sitting and using office equipment and computers
Regularly move from sitting to standing positions effortlessly
Regularly use hands and fingers to handle, control or feel objects
Regularly see details of objects that are less than a few feet away
Regularly speak clearly so listeners can understand
Regularly understand the speech of another person
Frequently work in on projects that require deadlines
Occasionally lift 5-15 pound
TRAVEL REQUIREMENTS (Employee is required to travel for business purposes, not including commute to and from work.)
If required to travel, must have a valid Driver’s License/Insurance and the ability to drive a personal vehicle to different sites.
Freedom Forever is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination against any applicant or employee based on any legally-recognized basis, including, but not limited to: veteran status, uniformed service member status, race, color, religion, sex, sexual orientation, gender identity, age (40 and over), pregnancy (including childbirth, lactation and related medical conditions), national origin or ancestry, citizenship status, physical or mental disability, genetic information (including testing and characteristics) or any other consideration protected by federal, state or local law. Our commitment to equal opportunity employment applies to all persons involved in our operations and prohibits unlawful discrimination by any employee, including supervisors and co-workers.
Job located in NV; not seeking remote employees
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